This policy governs the data gathered by or supplied to this website [freakmusic.co.uk] and outlines the obligations & requirements of the users, the website and website owners [Freak Marketing Limited].
For the purposes of the Data Protection Act 1998 and EU General Data Protection Regulation (GDPR), the data controller, in relation to data gathered via this website the site owner.
This policy may be amended or added to as and where necessary. We, the website owners, pledge to observe our lawful obligations in relation to the storage and processing of personal data held by us and will remain within the confines otherwise agreed by you.
In order to process any enquiry or booking we must collect personal data from you. The personal data we collect may include names, addresses and contact details. Non-anonymised personal data will only be passed to relevant parties where necessary to achieve the objective in hand. Information may also be provided to government / public authorities as required by law.
Non-personal anonymised data relating to the usage of this website may also be collected via third party analytics services and used to better understand the user journey through our site and help us improve the way in which we communicate information to users. This data does not enable us to identify individual users personally.
Payments towards bookings, taken online or over the telephone, are taken via a secure external payment gateway service [operated by Stripe Inc.]. No sensitive payment details are ever stored within the site itself. Stripe Inc. are a world leading payment gateway service with secure PCI compliant servers. You can read the Terms of Service associated with the Stripe Checkout here - https://stripe.com/gb/checkout/legal
Cookies are short text files, saved within a user's browser, that contain data relating to a user's 'session' (visit) and their interactions and usage of the website.
In compliance with GDPR, this site will ask for user consent prior to the use of non-essential cookies.
You have chosen to accept the use of non-essential cookies on this site.
Should you choose to revoke consent, code that makes use of any stored non-essential cookies will no longer be loaded, however, please follow the instructions below if you would like to remove cookies previously in use.
You have not accepted the use of non-essential cookies on this site.
Essential Site Functionality
Google Services (essential)
The site makes use of a service that enables users to share content via social media platforms using icons shown on profiles. The AddThis service also enables the site to display context depended messages to site visits at key points in the user journey.
We ask clients to supply reviews via the independent reviewing platform - reviews.co.uk; The widget that displays these reviews on the home page uses a cookie to track review engagement.
This site makes use of a service provided by Adroll which enables us to display related content to site visitors via Google's Display Network, Facebook and other sites and apps within their ad network. Adroll make use of multiple 3rd party cookies to enable cross-network remarketing.
This site makes use of Facebook's tracking pixel to enable us to better understand its target audience and to track the effectiveness of promotional campaigns conducted on the Facebook platform.
You can use your web browser to delete and block cookies. You can find information on changing the cookie settings within your browser by using the links below. Please note we are not responsible for the content on external websites.
Users providing their personal details via this site are agreeing to the processing of their data to achieve the stated goal or purpose of their contact. This may require the sharing of data with external parties where outside services are required to fulfill that objective including but not limited to artists, acts, bands, agents and venues.
This website and its owners may use any information submitted to provide you with further information about the products / services they offer that may be deemed relevant to the purpose of your contact or to assist you in answering any questions or queries you may have submitted.
Your personal information will be retained until such time as it is no longer required or deemed relevant.
Owing to the global nature of the internet infrastructure, the information you provide may be transferred and stored on servers within countries outside the European Economic Area that do not have similar protection in place regarding your personal data and its use as set out in this policy. By submitting your information you consent to these transfers.
Should you wish to submit a freedom of information request or a request to be forgotten, please email [email protected] where your request will be dealt with.
This website maintains an email newsletter, powered by MailChimp.com. Subscribers agree to allow the site owners to contact them via any means regarding products and services supplied by this website and this company.
Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. In compliance with those Laws, subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email sent via an email campaign.
Although this website only looks to include quality, safe and relevant external links, users should always adopt a policy of caution before clicking on external web links listed on a website.
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or any distress caused by visiting any external links noted within this site.
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are subject to the privacy policies held by each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
Every effort is made to ensure the accuracy of information and photos featured throughout this website, however, due to the bespoke nature of our business, specific details are subject to change. Any price information shown on the website is for guidance only and may not tally with the final cost. Changes to any details may have a significant baring on the 'actual' price. Please contact us for an accurate quote based on your specific requirements.
All bookings are secured via written contracts, agreed by both parties - booking terms can be found here.