In response to the Coronavirus (Covid-19) situation, we thought it might be helpful to try to answer a number of questions that are being raised. As you’ll be aware, the situation is evolving on a daily basis at present but we will try to keep this page up-to-date should the advice change, however, the responses below reflects the situation as it stands.
Updated - 24th March 2020
In light of the most recent update from the government relating to the Coronavirus lockdown, it is highly unlikely that events will take place within the next 6 weeks, taking us up to and including Sunday 3rd May.
What that means if your event falls within this period...
In the first instance, we will be contacting all affected clients and acts to attempt to reschedule bookings wherever possible. To assist with this process we would ask that clients please speak to venues to explore what alternative dates could be secured.
In the vast majority of cases we’re happy to say we are finding that we’re able to negotiate an alternative date. However, where the rescheduling of an event is not possible for whatever reason and where full-balance payments have been received, we will be offering clients a 75% refund. In addition to this, to help support clients and acts alike, rather than retaining deposit payments, we will be offering this as a credit towards any Freak Music booking you place within the next 2 years.
We hope these efforts will go some way to add a glimmer of positivity to these unprecedented times and we greatly appreciate your understanding and patiences while we work our way through all our affected clients.
Event is beyond Sunday 3rd May...
For events that fall beyond Sunday 3rd May, we continue to be led by the position taken by venues on a case-by-case basis, however, we will review this situation as and when the government review the current restrictions on events. For more details on how these future events may be affected, please see our earlier statement (below) which remains our policy in relation to bookings falling beyond the 3rd May.
Thanks for your patiences...
Freak staff will be contacting all affected clients as soon as we can, however, if you have any additional questions or would like to discuss your postponing options please get in touch with us via [email protected].
As I'm sure you will appreciate, we are experience a high volume of communication and are trying are very best to get back to everyone as swiftly as we can.
Our heartfelt sympathies continue to go out to everyone affected by this upsetting situation and let us all hope we can get back to life as usual sometime in the not too distant future.
The Freak Team.
Update - 18th March 2020
Chancellor Rishi Sunak's confirmed yesterday [17th March 2020] that venues would be able to close and claim the loss on their insurance, if they have this type of insurance in place. This update gives much needed clarification to venues, however, not all venues will be able to respond if they don't have this insurance. Hirers should therefore first check with their venues, if they're planning to be closed for your event date the question is, are they allowing you to reschedule, in which case we'll attempt to rearrange the date with the act on your behalf, or have the venue cancelled the event outright, in which case this would be classed as Force Majeure which allows you to cancel your entertainment within the cancellation terms of your contract. If the venue has rescheduled your date but the act is unable to rearrange inline with your new date, this will also default to Force Majeure.
We hope the number of venues without insurance will be small but if your venue is planning to remain open and has not cancelled your event, the current legal situation is that with no outright ban on hosting events in place (unless over 500 capacity in Scotland) cancellation of an event by the hirer in these circumstances would be classed as disinclination and would not fall under Force Majeure. Under these circumstances the cancellation terms within your contract would continue to apply.
If the necessary authorities change their stance on this we will of course revise this advice but until such time hirers and acts alike are required to uphold their contractual agreements.
Please note - hirers are still required to ensure balance payments are made by their due date in order to avoid a breach of contract.
It is important to stress that if the hirer or the act were to cancel due to illness or directed self-isolation, this would fall under Force Majeure.
With that being said, should you wish to postpone the event, the act may be able to accommodate this request, however, whilst we would of course attempt to negotiate this for you, this decision would be at the act's discretion. If the act were not able to agree to the date change, requested in response to illness or self-isolation, this would default to Force Majeure.
If you have any additional questions or require clarification of your cancellation terms please get in touch with us via [email protected].
Our sympathies go out to everyone affected by this distressing situation. It will undoubtedly be a difficult few weeks ahead but let us hope we can all get back to normal soon.
from the whole Freak Team.