Why people choose Full Agency Protection with Freak Music
It can be tempting to think about side-stepping an agent and going direct but would you abondon the protection of booking a city-break pad through AirBnB by going direct to an unknown host? No way! You'd have to be crazy to hand over your hard earned moola with absolutely no come back should anything not go to plan... and the same thing is true when hiring a band for your event - you want to make sure you have a water-tight contract, that there's someone who can help iron out those minor details that crop up, and ultimately, that you've got clear cancellation terms and someone to step in to help problem solve should anything unexpected occur.
But what's that I hear you ask - isn't that exactly what we do here at Freak Music? You're damned right it is - and those are just a few of the sound reasons (pun intended) that thousands of happy customers have chosen to secure their event entertainment through Freak Music. We care about our clients and are passionate about our acts and we do everything possible to help make this process as smooth and stress-free as possible.
Here are just a few of the reasons why you can trust Freak Music with your event entertainment...
Price-match promise on all act quotes
Freak Music operates one of the lowest commission fee structures in the industry and acts are asked to offset this fee from every quote they supply so it should be no more expensive going through Freak Music to gain all the booking protections we offer as one of the UK's most popular entertainment agents. What's more, find a better price for an act via absolutely any another agency and we promise to beat it!
Get assigned your own Music Specialist Advisor
Here at Freak Music, every client is assigned their very own personal Freak who is on hand to help you through your booking journey. We're perfectly placed to suggest the right entertainment for their event if you need assistance in finding an act or don't have time to search; we hand vet every single contract before they're approved and make sure everyone is on the same page when it comes to what's being asked of acts; and we here to help smooth out any unexpected issues that might pop up.
Basically, we're real people - not an auto-chat-bot in sight - and if you've got a question, we're here to help.
Your money is held safe until the act perform
When you make a booking through Freak Music, any payments you make are placed safely within a client account with no funds transfered to acts until after your event has taken place.
Booking through Freak Music gives you an automatic 7 day cooling-off period (*1), in which you can cancel - no questions asked - and received a full refund. We're also able to provide extended cancellation terms (*2) within our contracts, safe in the knowledge that we hold the funds to process any refunds due without having to recover funds from acts, a security anyone going direct simply does not gain.
In all honesty, there really is no safer way to book your entertainment than through a registered agent.
We'll take care of all the contracts & paperwork
You'll receive the full protection of having your event entertainment secured by an official booking contract, agreed between both you and the act. Contracts are written in plain English too so there's no confusion and all parties should know exactly what's been agreed. We strongly believe in being as transparent as possible and we'd encourage everyone to read through our standard booking terms here. If you've got any questions just let us know.
Emergency act replacement service at the ready
Although it's a rare scenario where an act is unable to perform due to exceptional circumstancs such as illness or injury, it does happen from time to time.
One of the major benefits of booking through Freak Music means that, should this unfortunately situation happen to you, we're on hand to help secure a suitable replacement act at short notice. Whatsmore, every client that books through Freak Music is given an emergency out-of-hours contact number to use in these circumstances - an added security where many events are held over a weekend or outside our usual office hours.
Protection for events cancelled by Covid-19 restrictions
Anyone planning an event will be understandably concerned about the prospect of having to cancel due to any future government restrictions that may be in force and what that might mean in respect of any fees paid.
In response to those concerns we wanted to highlight the hard work our specialist music Freaks have been doing to reschedule bookings for events caught up in restrictions.
In the vast majority of cases we’re happy to say we have been able to negotiate alternative dates. However, where the rescheduling of an event that falls within our Coronavirus Lockdown Cancellation Period is not possible for whatever reason, and where full-balance payments have been received, we can offer clients a refund on balance payments. In addition to this, to help support clients and acts alike, rather than retaining non-refundable deposit payments, we will offer this as a representative credit towards a future Freak Music booking.
We hope these efforts will go some way to add a glimmer of reasurrance in these difficult times and hope this will encourage those considering their options to press ahead and help support our acts with future bookings.
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