Terms & Conditions

We use one set of terms for private hire bookings (usually for weddings and private events) and another set for bookings made by businesses (usually for corporate events, festivals and venue bookings). You will be sent the appropriate set of terms at the point at the point you wish to confirm a booking.



1. Private Hire Booking Terms


These are our terms relating to bookings made by private individuals:

Please read carefully our terms and conditions document. These terms and conditions apply to both the hirer and the entertainer. This document constitutes a legally binding contract between both parties. By signing the contract both the hirer and the entertainer formally agree to be bound by its contents.

In order to ensure that there are no non-appearances or let downs, all verbal agreements are confirmed by the signing of a written contract. In the event of very short notice bookings, the written contract may be sent after the event for your records. Non signature or return of duly signed contracts does not constitute cancellation and all verbal agreements will remain in force.

1.1   What is Freak Music’s official role as an agent?

Freak Music acts as an employment agency and our involvement in this agreement is strictly as a negotiator of terms between the hirer and the entertainer. When acting as an employment agency, Freak Music acts as negotiator only and is not a party to the contract. For this reason, we cannot accept responsibility for non-fulfillment or breach of any such contract, but every reasonable safeguard is assured.

Freak Music offers a FREE service to its hirers and makes revenue by charging an agreed commission to the entertainer for promoting their act and handling many aspects of their bookings. This commission is usually 15% plus VAT (or a minimum flat fee) and is paid to Freak Music at the time that both parties agree to the booking and the deposit fee has been paid.

We provide a payment protection service to help protect both the hirer and the entertainer. This service ensures that all funds are paid to Freak Music and are held safely in our client account until the day of the performance. As part of this service we instruct the hirer to adhere to the payment terms set out below.

1.2   Fees & Payments

Booking Deposit

To confirm a booking, the hirer is required to pay a non-refundable deposit. The deposit is usually 25% of the total fee which is paid to Freak Music and placed safely in a client account.

Balance Payment...

The balance on any engagement is normally due 28 days before the event takes place unless otherwise agreed in writing. The balance is paid to Freak Music and held in a client account until the day of the performance. If the hirer fails to pay this balance payment before the performance date, the entertainer has the right to cancel this booking. The entertainer agrees to communicate this decision in writing to Freak Music and to the hirer. Should the entertainer decide to cancel the booking at this stage the full cancellation fee as set out below will also apply.

1.3   Cancellation

With the exception of the clause above relating to balance payments, the entertainer may only cancel an agreement due to illness or Force Majeure which is any reason beyond the entertainers control such as National Mourning, War, Fire, Strikes or Lock-outs directly affecting the venue, or the Order of the Licensing or any Public Authority having jurisdiction. In any such event the entertainer shall inform the hirer and Freak Music as soon as they become aware. In the case of illness, the entertainer will be asked to provide a medical certificate.

Freak Music will endeavor to offer the hirer an alternative entertainer of similar size, style and cost and will make all reasonable efforts to provide a suitable replacement act. Should a suitable replacement not be found or the suggested replacement act not be acceptable to the hirer, Freak Music agree to refund the hirer the deposit and any further fee's already paid by the hirer.

If the entertainer cancels due to circumstances not related to Force Majeure or proven illness, the entertainer must compensate Freak Music a fee the equivalent to the deposit paid by the hirer.

The hirer reserves the right to cancel a contract agreement, however the following charges will apply...

  • Within 28 days of engagement date - 100% of the agreed fee
  • Within 29-56 days of engagement date - 75% of the agreed fee
  • Within 57-84 days of engagement date - 50% of the agreed fee
  • Over 84 days to engagement date - 25% of agreed fee

1.4   Alterations to the booking details

The entertainer will play during the time-slot specified on the contract. If the timing of an event is altered or delayed on the day of the event, or without prior agreement, the act is not obliged to play beyond the original finish time.

If the hirer chooses to change any of the details in relation to the booking (such as the venue, dates and times) in advance of the performance, they must communicate this in writing to Freak Music who will inform the entertainer. If the entertainer is unavailable on the new proposed date and times, or the venue is deemed unsuitable by the entertainer or Freak Music, the booking will be cancelled and the cancellation terms set out above will apply.

1.5   Performer requirements

equipment is to be used as part of a performance. Where the entertainer is expected to wear stage clothing the hirer must provide adequate dressing room facilities, toilets are unacceptable.

1.6   Performer Lineup

Unless otherwise agreed in advance, the entertainment provided will comprise of the standard entertainer lineup as advertised to Freak Music and to the hirer. In the unlikely event that a member of the entertainment lineup is unable to perform due to illness or injury, the entertainer reserves the right to replace a member with another deputy performer who can perform the entertainment repertoire to a high professional standard.

Any contract negotiated through this agency shall be subject to these terms of business unless otherwise agreed in writing between all concerned parties.

2. Corporate Booking Terms

These are our terms relating to bookings made by businesses:

Please read carefully our terms and conditions document. This document constitutes a legally binding contract. By signing the contract you, the hirer formally agree to be bound by its contents.

In order to ensure that there are no non-appearances or let downs, all verbal agreements are confirmed by the signing of a written contract. In the event of very short notice bookings, the written contract may be sent after the event for your records. Non signature or return of duly signed contracts does not constitute cancellation and all verbal agreements will remain in force.

Freak Music acts as an employment business. When acting as an employment business, Freak Music is party to the contract as the supplier of entertainment.

2.1   Fees & Payments

Booking Deposit...

In most cases we require a deposit to book entertainment. The deposit is usually 25% of the total fee. Deposits are non-refundable, except when an engagement is cancelled by the entertainer in which case all deposits will be repaid in full.

Balance Payment...

The balance on any engagement is normally due 28 days before the event takes place unless otherwise agreed in writing.

All booking fees levied by Freak Music are subject to VAT at the current rate.

Invoices will be automatically modified (and if necessary re-issued), as required by Law, to allow for any changes made by Government to taxation regulations. Any such changes are beyond our control and could, in some circumstances, alter the amount that will have to be paid, even after a contract has been negotiated and our fee agreed. For example, if the standard rate of VAT changes.

2.2   Cancellations

You can cancel an agreement due to Force Majeure which is any reason beyond your control such as National Mourning, War, Fire, Strikes or Lock-outs directly affecting the venue, or the Order of the Licensing or any Public Authority having jurisdiction. In any such event you shall inform the entertainer and Freak Music as soon as you become aware. In any such event notice must be given to the entertainer forthwith, failing which reasonable expenses must be paid.

You also reserve the right to cancel a contract agreement for any other reason, however the following charges will apply...

  • Within 28 days of engagement date - 100% of the agreed fee
  • Within 29-56 days of engagement date - 75% of the agreed fee
  • Within 57-84 days of engagement date - 50% of the agreed fee
  • Over 84 days to engagement date - 25% of agreed fee

It is an integral part of this agreement that such charges are accepted and will be paid by the due date. Interest of 8% per annum above the prevailing Bank of England base rate will be charged on all overdue accounts.

If the entertainment booked for your event becomes unavailable Freak Music will endeavour to offer you an alternative entertainer of similar size, style and cost and will make all reasonable efforts to provide a suitable replacement act. Should a suitable replacement not be found or the suggested replacement act not be acceptable to you, Freak Music agree to refund the deposit and any further fee's already paid by you.

If the balance on any engagement is not received at least 21 days before the event takes place Freak Music reserves the right to cancel the engagement.

2.3   Alterations to the booking details

The entertainer will play during the time-slot specified on the contract. If the timing of an event is altered or delayed on the day of the event, or without prior agreement, the act is not obliged to play beyond the original finish time.

If you choose to change any of the details in relation to the booking (such as the venue, dates and times) in advance of the performance, you must communicate this in writing to Freak Music who will inform the entertainer. If the entertainer is unavailable on the new proposed date and times, or the venue is deemed unsuitable by the entertainer or Freak Music, the booking will be cancelled and the cancellation terms set out above will apply.

2.4   Performer requirements

The hirer is to provide a suitable performing area. Unless otherwise agreed the hirer must provide an electrical supply meeting, or exceeding British Standards where electrical equipment is to be used as part of a performance. Where the entertainer is expected to wear stage clothing the hirer must provide adequate dressing room facilities, toilets are unacceptable.

2.5   Changes to the Entertainment Lineup

Unless otherwise agreed in advance, the entertainment provided will comprise of the standard entertainer lineup as advertised to Freak Music and to the hirer. In the unlikely event that a member of the entertainment lineup is unable to perform due to illness or injury, the entertainer reserves the right to replace a member with another deputy performer who can perform the entertainment repertoire to a high professional standard.

2.6   Future Bookings

You agree not to approach the entertainer directly to engage for further bookings, but that all future bookings are made through this office, except where future bookings are to take place in excess of 18 months from the initial performance date.

Any contract negotiated through this agency shall be subject to these terms of business unless otherwise agreed in writing between all concerned parties.




Contact Freak Music

Please feel free to contact us if you would like to discuss anything relating to these terms & conditions...

0131 467 2539


Why Book Through Freak?

A few reasons why people
choose the protection of Freak Music...

  • Get direct quotes from the acts
  • Price-match promise
  • Your money is safe
  • No surprise admin fees
  • Quality approved acts
  • Emergency replacement service
  • Members of Agents Assoc.

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